• Home
  • About Us
  • Fencing & Gates
  • Custom Furniture
    • Landscaping
  • Products
  • Our Work
  • Contact Us
  • FAQ
  • Blog

FAQ

Why Choose Sugarwood Build

Sugarwood Build is a family owned and operated business, committed to delivering quality and style.
  • Over 18 years experience in building and design
  • We value high-quality and style
  • We take pride in using sustainable sourced materials
  • We love what we do! Helping you!

Frequently Asked Fencing Questions

Why do you only use Cypress for your post and Rail fencing solutions? Termite resistant, Cypress is a wonderful choice for your fence line solution because it is so tough and requires very little maintenance. In addition to being rot-resistant, Cypress contains cypressene, which is a natural chemical deterrent to insects, making the lifespan of this wood longer in comparison to other types of wood. It is also resistant to weather which makes it ideal for outdoor use. The natural resins of this softwood make Cypress a highly durable softwood, and it is sought after for many outdoor uses such as flooring and decking, house framing and fencing.
Why don’t you use Redgum? Redgum is a beautiful timber, but unfortunately it is not resistant to termites. It also tends to warp, bend or shrink. We want your fence to be of the highest quality, durable and to last for generations, and that is why we choose Cypress over Redgum.
How do I design my own fence? Designing your own fence is very simple. If you would like to chat about your needs first, please give us a call. Otherwise, if you just want to get started, we can provide you with a comprehensive and competitive fixed price quote. To do this:
  • Prepare a simple sketch plan showing all dimensions and angles. We do need a drawing and not just a description, although a simple hand drawing will do.
  • Decide how many rails you want. You can choose your kit from the 2 or 3 rail options we have supplied, but we also offer custom kits with 1 or 4 rails on request.
  • Decide your preferred post spacings (ie. rail lengths) from 2.4m (std), 2.7m or 3.0m. Then we can work out the most cost-effective and best-looking option for you.
  • Send an email to sales@sugarwoodbuild.com and make sure you include:
  • Your drawing
  • How many rails you want in your fence
  • Your preferred post spacing
  • If you want the timber rough sawn or dressed
  • Your preferred delivery method
  • Whether you require installation
  • Your best contact phone number.
We will get back to you to confirm receipt of your request, to clarify any details and to keep you up to date on the progress of your great new fence.
How long will my fence take to make? Your fence will take approximately 8 -12 weeks from start to delivery. While this time may be shorter depending on the style and length required, we do want to make sure we allow sufficient time to cut the timber to your exact specifications and for the timber to be dressed if requested.
Can I install the fence myself? Absolutely! We design our post and rail kits to be DIY. They are quick and easy to install and we supply a complete kit for you with installation guides and free technical support if required.
What if I need help with installation? If you are not so keen with DIY, we can install your new fence for you. We endeavor to install your new fence within 4 weeks after completion of the fence and quote this separately.
If for any unforeseen reason we are unable to install ourselves, we will put you in touch with our experienced installation partners – people who will look after your project through to completion.
How do I care for my Cypress fence? Just like any wooden fence, after a few years of exposure to the elements, your Cypress fencing may begin to dull and lose the beautiful golden grain appearance it had when it was new. It may turn a shade of dark grey or may start to show some mould or moss.
If you want to preserve the beautiful golden look you can oil your Cypress fencing every 1-2 years. Taking the time to oil your Cypress fence will renew its’ appearance and protect it from salt spray, rain and anything else mother nature throws at it. While not essential, it will help reduce the effects of weather on the wood, and therefore minimise the likelihood of warping, cupping and splitting. Undertaking this preventative maintenance will make sure your fence lasts for generations to come!
You can also mix clear wood oils with coloured stains to re-invigorate the natural golden colour of your Cypress fencing.
How long will my fence last? Our aim at Sugarwood is to build you a fence that lasts for generations. One of the primary reasons why Cypress is considered an excellent wood for fencing is that it is so impervious to rot. While we can’t predict what your fence will go through, we can guarantee that it will last for years, even in wet conditions, with no need for sealing or painting. Of course, if you do seal or paint your Cypress fence, that will make it last even longer.
Is the wood you use sustainable? At Sugarwood Build we take our role in environmental sustainability seriously. That is why we make sure that all of the Cypress we use is sustainably sourced. We take pride in only using wood that comes from Australian sustainably managed forests – where the forest stewards care for the landscape to prevent damage to eco-systems, watersheds, wildlife, and the trees themselves. Just like us, these are suppliers that take a long-term view of our environment and are intent on delivering value to you and your family for generations to come.
Why would I choose three rail over a two rail fencing option? This is completely a personal preference in relation to design. The difference between two and three rail fencing options is purely aesthetical.
Colorbond - PVC - Heritage wire or Custom Fencing?

Frequently Asked Furniture Questions

We think differently when it comes to custom design and we work directly with our clients to ensure the perfect fit for the space What types of timber do you use?We use new and recycled timber as well as sustainably sourced timber as we love its look and feel.
When it comes to buying a quality, locally made piece of furniture, it’s not only an investment in your home, it’s an investment in local business and our environment too! How do order my Custom Furniture?We love to work one-on-one with our clients to make furniture to suit their space. We encourage you to come to the workshop and be a part of the creation process. If you bring the dreams, we’ll provide the experience and know-how.
Simply put, making furniture is what we love to do. We’re a small team, and when we step into the workshop each day, our only concern is producing the best furniture we can. We strive to make every piece something that people will love for a lifetime.Everything made at Sugarwood Build is made by hand and to order: no mass production, just handcrafted goodness. It’s the kind of attention to detail that we believe a piece of furniture deserves. We select the best materials to produce the finest piece we can, no exception, and we know that our customers appreciate the difference between the mass produced and handmade just for you.

Contact Sugarwood Build

​We would love to hear more about your fencing ideas and needs. Give us a call. We are here to help.
Phone : 0419 347 647 | Email : sales@sugarwoodbuild.com

Send Us a Message

We are always ready to assist anytime, anywhere with premium support that’s accessible right at the tip of your fingers.

Thank you for reaching out!

Sugarwood Build in Italy will be in touch soon.

Error

Bad respond
© Copyright 2019-2020 Sugarwood Build | All Rights Reserved.

We use cookies to enable essential functionality on our website, and analyze website traffic. By clicking Accept you consent to our use of cookies. Read about how we use cookies.

Your Cookie Settings

We use cookies to enable essential functionality on our website, and analyze website traffic. Read about how we use cookies.

Cookie Categories

Essential

These cookies are strictly necessary to provide you with services available through our websites. You cannot refuse these cookies without impacting how our websites function. You can block or delete them by changing your browser settings, as described under the heading "Managing cookies" in the Privacy and Cookies Policy.

Analytics

These cookies collect information that is used in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are.